BUSINESS DOCUMENTS EXPLAINED

Quotation vs Invoice: What Is the Difference?

A quotation tells a customer what you propose to supply and at what price. An invoice requests payment for a supply. They may contain similar information, but they belong to different stages of a sale.

POINTQUOTATIONINVOICE
Purpose

Offers products or services at stated prices

Requests payment for products or services supplied

When used

Before approval or sale

After confirmation, delivery or an agreed billing milestone

Customer action

Review, negotiate or approve

Pay by the due date

Typical status

Draft, revised, approved or expired

Draft, sent, partially paid, paid or overdue

Main dates

Issue date and validity date

Issue date and payment due date

What is a quotation?

A quotation—sometimes called a quote or estimate—sets out what a business is prepared to supply, the proposed price and the conditions of the offer. It helps the customer decide whether to proceed.

A professional quotation normally includes the supplier and customer details, a unique quotation number, scope or item descriptions, quantities, prices, taxes where relevant, total quoted amount, validity period, delivery expectations and payment terms.

What is an invoice?

An invoice is a formal request for payment. It identifies what was supplied, the amount payable, the payment deadline and how the customer should pay. It also becomes part of the business’s sales and payment records.

An invoice normally includes a unique invoice number, issue and due dates, supplier and customer details, line items, subtotal, applicable taxes, final total, payment instructions, terms and any credits already recorded.

Can a quotation request payment?

A quotation may state that a deposit will be required after approval, but it is generally clearer to issue an invoice when payment is actually due. That invoice can reference the accepted quotation and request the agreed deposit or full amount.

Does approving a quotation create an invoice?

Approval confirms that the customer accepts the proposed scope, price and terms. It does not automatically make the quotation an invoice. The supplier should convert or graduate the approved quotation into a separate invoice when the agreed billing point is reached.

What changes when a quote becomes an invoice?

Simple example

STEP 1 — QUOTATION

Website design proposal KES 100,000

Validity 14 days

Deposit after approval 50%

STEP 2 — INVOICE

Deposit invoice KES 50,000

Payment deadline 7 days

Reference Approved quotation

Which document should you send?

Send a quotation when the customer needs to review the price, scope or terms before agreeing. Send an invoice when payment has become due under the accepted agreement. If the offer changes before approval, revise the quotation rather than editing the old version without a record.

Manage both documents in one place

Create and revise quotations, record approval, convert accepted quotes into invoices and track payments with Quote Desk.

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